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Privacy Policy
The Tonner® Doll Company and www.tonnerdoll.com are committed to protecting your online privacy and the safety of all our Web site visitors. Our site consists of several areas, generally intended for the adult collector ages 14 and over; however, it is also suitable for children ages 9 and older.  If you are under 18 years old, please read this message with your parents before you visit our site, and ask questions about things you do not understand. If you are under age 13, you should get a parent's permission before submitting any information about yourself on this Web site or any other on the Internet. Please remember that this site and the servers that make this site available are located in the U.S. By using this site you agree to the transfer, collection, processing, and use of data by this site.


- Your Friends at Tonner® Doll Company, Inc.
 

A Note to Parents
The Tonner® Doll Company makes every effort to make your child's visit to our Web site safe and enjoyable. We encourage you to monitor your child's online use and to help us protect children's privacy by instructing them never to provide personal information on this site or any other without permission. We do not require a child to disclose more information than is reasonably necessary as a condition for participating in a contest, game, or other activity, and we do not collect any personally identifiable information (such as full name, home address, or phone number) from children who visit our site. Upon proper identification, parents may review the personal information we have collected about their child, request deletion, or refuse to allow further collection or use. Tonner® Doll Company adheres to the guidelines created by the Children's Online Privacy Protection Act of 1998 and the guidelines of the Children's Advertising Review Unit of the Council of Better Business Bureaus, Inc. All of the Tonner® Doll Company’s marketing efforts, including this Web site, are closely monitored to abide by these guidelines.

About Our Site
The Tonner® Doll Company’s Tonnerdoll.com Web site includes information about our company and our products, surveys, sweepstakes and contests, advertising, entertainment, and games, among other items of interest. Our site links to tylerwentworth.com (a website for adults and children, with child-specific activities designed for children who enjoy Tyler Wentworth dolls.  Our site also links to many of our retailers world-wide and doll-related publishing companies and organizations - Tonner® Doll Company is not directly associated with any of the linked websites outside Tonnerdoll.com, Effanbeedoll.com, Tylerwentworth.com, Roberttonner.com, Betsymccall.com, and Kittycollier.com - Parents are advised that linked websites may or may not contain objectionable material for children, and we encourage you to monitor your child's online use and to help us protect children's privacy by instructing them never to provide personal information on this site or any other without permission. Tonner® Doll Company cannot be held responsible for the content of any website outside its own or that may be otherwise linked to Tonner® Doll Company-sponsored websites.

We Protect Children’s Privacy
In keeping with the Children's Online Privacy Protection Act (COPPA)--the law that protects your online privacy--and the guidelines of the Children's Advertising Review Unit of the Council of Better Business Bureaus, the Tonner® Doll Company limits the collection of personal information from children who visit our site. For example, Tonner® Doll Company does not ask for your full name or phone number and will not intentionally post, sell, rent, or trade your personal information to third parties.

Information We Collect from Collectors in the Tonner® Doll Collector's Club Section
The "Tonner Doll Collector's Club" section of Tonner® Doll Company's Web site is directed toward adult collectors ages 18 and older. Tonner® Doll Company does not require visitors to share any personal information about themselves in order to enjoy our Web site. A child can visit the tonnerdoll.com site without ever registering or providing personal information. In the future, users may be asked to provide a first name, age, and zip code when participating in special contests or future club activities. This information is completely voluntary. When asked for a name, children may use "screen names" or “nicknames” (not a real name) in order to protect their privacy. Before any responses are posted in response to questions or polls, an editor reviews all the responses received and deletes any personally identifiable information. When we post a child's e-mailed submission to one of our departments, we use only his or her first name, age, and state. We obtain parental consent to post pictures of children. Tonner® Doll Company may collect some information from a child under age 13 without parental consent, but only in the following case: If a child sends a comment to tonnerdoll.com through the E-mail Us form and includes an e-mail address for a response, the tonnerdoll.com customer service staff will keep that e-mail address only long enough to respond to that specific question or comment. E-mail addresses collected through any future section of the Web site are not posted, released, sold, or distributed to anyone outside of the Tonner® Doll Company.
We strongly advise children to ALWAYS check with parents before submitting any personal information to this or any other Web site.
 

Parents: You should know that COPPA prohibits children's sites from requiring kids to provide any information other than what is reasonably necessary for participation in activities.

Other Information We Collect
A "cookie" is a small file that is saved on a user's computer hard drive that contains no personal information. tonnerdoll.com cookies provide users with faster access to pages they have already visited, allow users to personalize certain pages, and keep track of a user's progress in a game. If a child leaves the tonnerdoll.com Web site, a cookie will "remember" the site she has just visited. tonnerdoll.com also uses cookies to help determine how many people visit the site, which Web pages are visited, and how long visitors stay there. This information helps us create a better Web site by revealing which tonnerdoll.com features are a success and identifying areas that might need improvement. For administrative purposes, each visitor's IP address is collected. An IP address is the automatic number assigned to each user's computer when that person surfs the Web. Certain Internet Service Providers, like America Online, may assign the same IP address to many users. The IP addresses collected are counted as the number of "hits" on the site. A user's IP address is not connected to any personally identifiable or online contact information like a name and address, so every user remains anonymous. The Tonner® Doll Company does not sell or release any information gathered to any third parties. We may post some identifiable information such as photos in some areas, but only with parental consent. All information gathered online will be used only by the Tonner® Doll Company for internal marketing analyses and to improve products, services, and the Web site. Under special circumstances, we may give other companies access to our information database, but only when needed to allow them to provide database or server maintenance or security, to help us process and fulfill orders or requests, or provide other similar services to us. If we do provide access, we require those companies outside our family of companies to sign confidentiality agreements promising to keep secret any information they see. If we believe that anyone's behavior on our sites may damage us, our sites, or anyone else, we may disclose the relevant personal information in order to prevent this harm. In that case, we might try to identify the user, contact him or her, and/or bring legal action against him or her. We may also disclose personal information if we believe that the disclosure is required by law, or in response to a legal request. Thank you for reading our privacy statement. We are genuinely committed to safeguarding online privacy for both you and your child. We hope you have a better understanding of the many activities offered on our Web site. Remember, we may change our policy from time to time. When this happens, we will notify you of the new policy by posting it on our site.

If you have concerns about your child's use of our service, please contact us by calling 1-845-339-9537 and speak with a Customer Service representative. Your child's use of this site is also governed by our Terms and Conditions statement. Please read it.

Tonner® Doll Company

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